10 | Fareportal

Fareportal
Gross sales decrease in 2020: 56% to 60%
Employees: 2,500

137 W. 25th Street, 11th Floor
New York, NY 10001
Phone: (646) 738-7813
Website

Executives

FOUNDER/EXECUTIVE CHAIRMAN: Sam S. Jain
CEO: Werner Kunz-Cho
CO-CEO/CFO: Glenn Cusano
CHIEF LEGAL & COMPLIANCE OFFICER: Frederick Stein
CHIEF HUMAN RESOURCE OFFICER: Rahul Kumar
CHIEF PRODUCT & REVENUE OFFICER: Rajiv Mangla

Company facts

Travel technology company enabling consumers to book online, on mobile apps for iOS and Android, by phone or chat.

Brands include CheapOair and One Travel.

Privately held company majority-owned by Sam Jain.

95% leisure, 5% business.

Pandemic response

Launched coronavirus information page in February 2020 to provide customers with airline-specific information.

Created online Covid cancellation form to expedite responses to customers in need of assistance.

Converted workforce to nearly 100% remote.

Streamlined and reduced operational costs.

A laser focus on marketing high-margin products via high-margin channels.

Looking ahead

Fareportal believes a new travel category will emerge around "working while traveling," as workforces are increasingly remote and employees have more flexibility to choose the location from which they work. This will create increased interest in shorter trip lengths and short-distance destinations.

Fareportal will increase focus on the Americas.

The company has already seen a resumption in travel.

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