2025 sales: $6.3 billion
Previous ranking: 10
Employees: 3,198 full-time, 60 part-time
1633 Broadway, 35th Floor
New York, NY 10019
(212) 944-2121
Website Executives
CEO: J.D. O'Hara
CFO: Robert Klug
PRESIDENT, ALTOUR: Gabe Rizzi
PRESIDENT, GLOBAL TRAVEL COLLECTION: Angie Licea
PRESIDENT, NEXION TRAVEL GROUP: Jackie Friedman
PRESIDENT, TRAVEL LEADERS NETWORK: Lindsay Pearlman
PRESIDENT, THE VACATION GROUP: Jacqueline Dobson
COMPANY FACTS
* Privately held.
* Owned by private equity firm Certares Management.
* Sells directly to consumers plus hosting, franchising, travel management, hotel wholesaling, tour operating, and meetings, incentives, conferencing and exhibitions.
* Operates five primary divisions: Global Travel Collection (a luxury agency), Nexion Travel Group (a premium host agency), Travel Leaders Network (for agencies and advisors), Altour (for business travel) and The Vacation Group (direct-to-consumer brands). Additional boutique brands include Andrew Harper, Barrhead Travel Group, Bonotel Exclusive Travel, In the Know Experiences, Cruise Specialists and Roadtrips.
* Its network represents more than 100,000 nonemployee advisors globally when including Travel Leaders Network member advisors and Altour International Network members, who produced $11 billion in sales, which is in addition to the company's $6 billion in owned sales.
* Works with 8,100 independent contractors.
* About 90% of sales completed by hosted advisors.
* Sales: 59% leisure, 41% business.
* A member of Travel Leaders Network and Virtuoso.
DEVELOPMENTS
* Strengthened its supplier partner programs and unified its global partner relations team.
* Enabled a single streamlined framework for supplier partner engagement, enhancing access to company's advisor network.
* Continued to invest in AI innovation to enhance personalization, automation and advisor productivity as well as content optimization.
* Conducted research on advisor usage and leveraged findings to strengthen and grow partner relationships.
* Named to Forbes' Most Trusted Companies in America list.
LOOKING AHEAD
* Advancing proprietary booking tools, enhancing SNAP (intuitive point-and-click interface) and Cruise Complete to deliver a seamless end-to-end experience that boosts advisor productivity and revenue opportunities and increases partner program adoption.
* Expanding AI-driven personalization, predictive insights and automation to improve efficiency and elevate client experiences.
* Strengthening fraud prevention and client protection, investing in advanced detection and risk-management systems to safeguard transactions, protect trust and reduce financial exposure.
* Accelerating advisor and agency growth by enhancing communication of company's value proposition to attract, retain and engage high-performing advisors and agencies.
* Propelling growth through continued investment in technology enhancements to improve efficiency, scalability and expansion.