2025 sales: $1 billion
Previous ranking: 27
Employees: 39 full-time, 4 part-time
9125 Philips Highway
Jacksonville, FL 32256
(866) 208-5604
Website Executives
CO-OWNER/PRESIDENT: Steve Muraca
CO-OWNER/CHIEF INFORMATION OFFICER/EVP: Chad Burt
SVP/NATIONAL DIRECTOR, SALES: Dan Crutchfield
VP/DIRECTOR, BUSINESS DEVELOPMENT: Jared Braunstein
CHIEF TECHNOLOGY OFFICER: Dave Whitlock
CHIEF PRODUCT OFFICER: Hardik Thakker
VP, LUXURY DIVISION: Andrea Wright
VP, SALES: Lionel Garcia
COMPANY FACTS
* Privately held host agency.
* Muraca and Burt also own the independent HMB Solutions (doing business as MAGgie), a travel-specific AI model expected to boost per-agent productivity by 12% to 18% in the next six months.
* Works with more than 11,000 independent contractors.
* 100% of sales completed by hosted advisors.
* Sales: 99% leisure.
* A member of Travel Leaders Network, CLIA, IATA and ASTA.
DEVELOPMENTS
* Achieved $1 billion in IC-only sales for the first time.
* Deployed luxury division Opulence.
* Deployed AI-powered home-based agent assistant MAGgie
* Deployed AI-driven social media brand voice and post management system.
LOOKING AHEAD
* Leveraging its scale and resources to improve Opulence.
* Continuing to teach and evolve MAGgie for autonomous marketing, guidance, workflows and agent augmentation.
* Because of global events, anticipating slower sales in mass market products but slight acceleration of premium and luxury products.
* Believes AI will have a positive impact on agents using it.