2025 sales: $150 million
Previous ranking: 68
Employees: 200 full-time, 40 part-time
Lyoner Strasse 36, 60528
Frankfurt, Germany
(49) 696-607-5300
Website Executives
MANAGING DIRECTOR: Heiko Brix
MANAGING DIRECTOR: Markus Orth
SENIOR DIRECTOR, SALES STEERING: Siiri Palisaar
SENIOR MANAGER, CORPORATE: Savio Monsorate
SENIOR DIRECTOR, CORPORATE: Verena Funke
COMPANY FACTS
* Subsidiary of Lufthansa Commercial Holding and Lufthansa City Center Reisebueropartner in Germany.
* Operates its own agencies in Germany and franchises agencies.
* In addition to the $150 million of sales in wholly owned operations in Germany, had an additional $6.4 billion in global sales via its Lufthansa City Center franchise network, consisting of 600 agencies across 110 countries.
* Sales: 65% business, 35% leisure.
DEVELOPMENTS
* Acquired additional agencies in Germany and grew network with 24 new members in 19 countries.
* Had substantial client wins on local, regional and multinational level.
* Worked to gain environmental, social and governance (ESG) certifications for Lufthansa City Center agencies.
LOOKING AHEAD
* Expanding, focusing on India, Asia, Africa and Latin America.
* Adopting AI solutions to increase efficiency while strengthening personal customer service.
* Developing ESG positioning of its agencies, encouraging clients to adopt green travel programs.
* Increasing NDC share.
* Ensuring highest cybersecurity standards.
* Launching an AI-based corporate booking tool to enable bleisure bookings and staff benefits in the form of travel allowances.
* Advancing staff training programs, especially AI solutions and adoption, cybersecurity requirements and ESG topics.
* Fostering relationships with fintech companies to develop advanced payment solutions.
* Bookings through mid-March showed positive worldwide growth with exceptions in areas with geopolitical challenges.
* Expecting moderate sales growth of 3% to 5% in Q3 and Q4.