2025 sales: $9.1 billion
Previous ranking: 9
Employees: 3,601 full-time, 115 part-time
3045 Park Blvd.
Palo Alto, CA 94306
(888) 505-8747
Website Executives
CO-FOUNDER/CEO: Ariel Cohen
CO-FOUNDER/CHIEF TECHNOLOGY OFFICER: Ilan Twig
PRESIDENT: Michael Sindicich
CFO: Aurelien Nolf
COO: Ofer Ben-David
CHIEF CUSTOMER OFFICER: Michael Riegel
CHIEF MARKETING OFFICER: Erika White
CEO, REED & MACKAY: Nina Herold
COMPANY FACTS
* Publicly held.
* Combined online booking tool, travel management company, and travel payments and expense management with a service-based and fee revenue model.
* Owns corporate agency Reed & Mackay.
* A member of Advantage Travel Partnership, Focus Travel Partnership, Association of French Travel Management, the Business Travel Association, Deutscher Reiseverband, Global Business Travel Association, the Institute of Travel Management, Swedish Business Travel Association, Verband Deutsches Reisemanagement and Netherlands Association for Travel Management
DEVELOPMENTS
* AI-power assistant Ava resolved 55% of chats without human intervention, achieving a customer satisfaction score equal to that of human agents. This innovation, paired with 24 NDC integrations, has reduced booking times from an industry average of 45 minutes to seven. These efficiencies have also driven a 90% platform adoption rate and a median 15% savings for more than 12,500 global customers, including Unilever and Yahoo.
* Completed initial public offering in October.
* Achieved $702 million in fiscal 2026 revenue (31% year-over-year growth) with 71% GAAP (generally accepted accounting principles) gross margins.
LOOKING AHEAD
* Launching Navan Edge, an AI-powered platform that replaces traditional search filters with a hyperpersonalized, conversational assistant.
* Introducing TravelClaw, an autonomous agentic layer that monitors trips to resolve disruptions -- such as rebooking canceled flights or calculating connection times -- before a traveler even asks.
* Fully integrating Reed & Mackay into Navan Pro to offer 24/7 premium consultant support.
* Moving beyond simple automation to deliver true agentic AI, positioning itself to meet the demand of enterprises prioritizing face-to-face connection and seeking unified, intelligent platforms to replace the friction of fragmented legacy systems.
* Orchestrating AI and human expertise to enable businesses to navigate global complexities efficiently, transforming travel and expense aspect from a cost center into a driver of operational modernization.
* Ensuring rigorous financial control with its proactive, tech-driven approach, providing a superior employee experience that drives platform adoption.