2025 sales: $599 million
Previous ranking: 36
Employees: 110 full-time
11538 San Vicente Blvd.
Los Angeles, CA 90049
(310) 575-5540
Website Executives
CHAIR/FOUNDER: Wido L. Schaefer
PRESIDENT/CEO: Brian W. Crawford
COO: Doris Reiss
SVP, CORPORATE SALES: Jim Wright
VP, FINANCE: Jeane Burgos
VP, MARKETING: Lynette Dominguez
COMPANY FACTS
* Privately held.
* 100% employee owned.
* Provides business travel management, meetings and expense management; travel program consulting; and host agency support for independent travel advisors.
* Works with 198 independent contractors.
* 16% of sales completed by hosted advisors.
* Sales: 60% business, 30% leisure, 10% meetings and incentives.
* A member of BCD and Signature Travel Network.
DEVELOPMENTS
* Acquired Crown International Travel, expanding its group business.
* Partnered with Oversee for airfare and hotel reshopping (the automated process of rebooking at a lower rate after the initial booking is made).
* Joined TAMS (Travel and Meeting Society).
* Implemented new AI-powered intranet.
* Enabled NDC for all carriers that offer NDC capabilities.
LOOKING AHEAD
* Expanding its footprint by opening another location in Southern California.
* Working to implement agentic AI.
* Planning to migrate from Trams Back Office to Tres Technologies.
* Planning to implement a new reporting system for internal data analytics.
* Continuing to see strong demand across the corporate and leisure segments, specifically with increased demand for cruises.
* Expects the rest of the year to remain stable, barring economic or geopolitical disruptions.